Always on message
When the chat messages your business exchange aren’t secure or reliable, your reputation could pay the ultimate price.
We can help you create a better way to send and receive lightning-fast, super secure, and fully compliant enterprise chat messages.
Thousands of chat messages are shared across your organisation every day. But when compliance is non-negotiable – who else might be reading?
What’s the cost of your chat messages falling into the wrong hands? Learn how Erlang Solutions are helping businesses build robust messaging ecosystems that are fully protected and compliant.
Is your chat solution reliable, secure, and fully compliant with GDPR, HIPAA, and ISO standards?
We provide tailored messaging solutions that include chat, voice, video, and device to device, person-to-device and device-to-person communication. Built on our own messaging engine, we give clients ownership, scalability, and freedom from per-message fees.
Privacy and data protection obligations are complex and carry real risk
Pain point
We design systems that are compliant by design, incorporating encryption, data segregation, and audit capabilities used in sectors such as healthcare and finance.
Our solution
Enterprises face constant pressure to ensure their communication platforms meet legal and regulatory requirements.
Messaging tools can fail to integrate with existing systems
Pain point
Fragmented systems cause duplication of effort and data silos.
Our solution
We enable full integration across diverse environments, connecting with CRMs, databases, third-party applications, on-premise systems, and hardware or IoT devices. Integration can be achieved through APIs, SDKs, message queues, or direct system connectors, depending on infrastructure and security requirements.
Too many communication tools create confusion and inefficiency
Pain point
Organisations want one flexible, unified platform that adapts to their preferred communication styles.
Our solution
We build custom architectures supporting chat, voice, video, and device messaging, with deployment options for cloud, hybrid, or on-premises environments.
Pay-per-message pricing is unpredictable and restrictive
Pain point
Clients need transparent costs and full control of their infrastructure.
Our solution
We build and deliver your messaging engine. You pay for installation and support, not message volume.
Downtime disrupts operations and damages trust
Pain point
Shared or closed platforms often limit control over uptime and recovery.
Our solution
Our systems are engineered for reliability, featuring redundancy, load balancing, and failover mechanisms that minimise service disruption. Deployments can be configured for maximum control and resilience.
Systems that perform well initially often struggle as usage grows
Pain point
Businesses need solutions that scale seamlessly with demand, without performance degradation or rising costs.
Our solution
Our messaging architecture scales horizontally and vertically, supporting growth in users, message volume, and functionality.
Teams are overwhelmed by the volume of repetitive communication
Pain point
Organisations need intelligent systems that prioritise what matters.
Our solution
Our AI-assisted technology uses retrieval-augmented generation (RAG) to automate simple responses, organise message flow, and free teams to focus on high-value work.
Book your free consultation
The Always On Message consultation is an in-depth yet practical session that helps organisations understand their current systems and make informed decisions.
During this session, we will:
- Assess your organisation’s current messaging setup.
- Explain the limitations and potential risks of different solution types.
- Provide clear answers to questions about custom chat and messaging options.
The consultation offers clarity and direction – not a sales pitch.
Our solutions are aligned to five core value pillars
Erlang Solutions clients enjoy a superior alternative to fragmented or pay-per-use communication systems.
Secure
End-to-end encryption, full data ownership, and private deployment options.
Compliant
Designed to adhere with mandatory and legal standards such as GDPR, HIPAA, and ISO.
Reliable
Built for stability and continuity, with resilient architecture and failover design.
Scalable
Designed to grow with your business – from small teams to global organisations.
AI-Supported
Smart automation and language model assistance to streamline communication.
Is your enterprise chat solution in urgent need of medical assistance?
Erlang Solutions provides tailored messaging solutions that include chat, voice, video, and device to device, person to device and device to person communication
Trusted by the world’s most
ambitious companies
Proven in industries where privacy, reliability, and compliance are critical.
Healthcare
Secure collaboration and messaging for clinical teams.
Financial
Scalable, secure communication for fintech operations.
Gaming
High volume, real time player messaging and engagement.
Enterprise
Digital workplace communication for dispersed and deskless teams.
Telecoms
Reliable, compliant, voice-to-data communication for enterprise customers.
Sign up today for your free enterprise chat solution consultation
The Always On Message consultation is an in-depth yet practical session that helps organisations understand their current systems and make informed decisions.
During this session, we will:
- Assess your organisation’s current messaging setup.
- Explain the limitations and potential risks of different solution types.
- Provide clear answers to questions about custom chat and messaging options.
The consultation offers clarity and direction – not a sales pitch.